FAQ

Some of your most common questions answered!

How long should I run my pool equipment?

We suggest your filter system runs 6 to 8 hours per day. When water temperatures climb above 80°, run the system 8 to 12 hours per day.

Do I need to drain my pool every year?

Yes! Just not all the way. Keeping water in the pool during the winter can protect the bottom of the pool from cracking during freezing temperatures. However, we recommend a pool cover during the off-season to protect the pool from debris and cold temperatures.

How often do I need to clean my pool?

To protect your pool from algae and bacteria growth, you should clean your pool at least once a week. The walls and floor should be brushed and vacuumed to remove debris that the filter misses. Brushing is a must, even if you use an automatic pool cleaner or retain a weekly service.

How often should I clean my skimmer and baskets?

A dirty or clogged skimmer basket restricts water flow. If water can’t flow through your skimmer, your pool can’t circulate properly. The same is true of your pump basket. If water is restricted, the pump can overheat. Clean skimmer baskets daily and inspect for cracks, replacing if needed.

How often should I brush my pool?

You should brush the walls, ladders, steps, and corners of your pool at least once a week. Brush from the shallow end toward the deep end in overlapping strokes.

Why are pool chemicals necessary?

Pools tend to get dirty from the chemicals and skin cells of each swimmer who enters your pool. Plus, debris and other natural contaminants can also cloud the water and create a bacteria-infested environment.

How often should I brush my pool?

You should brush the walls, ladders, steps, and corners of your pool at least once a week. Brush from the shallow end toward the deep end in overlapping strokes.

Why are pool chemicals necessary?

How long should I wait after a chemical treatment?

To stay on the safe side with chemical water treatments, we recommend waiting 8-12 hours after administering treatment to use your pool. The best time to shock a pool is during the evening, to let the system run overnight. If you use a non-chlorine shock, you can swim within 30 minutes of the pool treatment.

What are the proper PH and alkaline balance for my pool?

The pH level should be between 7.4 and 7.6, and the total alkalinity should be between 100 -150 ppm. For gunite pools, the calcium hardness should be between 200-250 ppm.

Does a swimming pool need to be serviced year round?

Yes, correctly maintaining your pool throughout the year will reduce the amount of staining. Pumps and other equipment should also be properly maintained to prolong their life. Regular maintenance will save you money in the long run.

Why is it important for my pool chemical levels to be correct?

Keeping the proper levels in your pool allows for a safe and healthy swimming environment. If there aren’t enough chemicals in the water, it can create a haven for bacteria, creating unsanitary conditions. Too many chemicals can cause a harmful environment and dryness of skin, hair, and eyes.

What causes green pool water?

Green pool water is primarily caused by algae growth, often due to imbalances in the water's chemical composition. Specifically, low chlorine levels, poor filtration, and high pH can contribute to algae blooms, resulting in the green tint.